GENERAL PALMER HOTEL | Stay downtown in Durango

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Hotel Overview

567 Main Avenue, Durango, Colorado, United States, 00

General Palmer Hotel - Historic Victorian hotel with train views near Durango-La Plata County Airport

Located in downtown Durango's National Historic District, this hotel is adjacent to the Durango & Silverton Narrow Gauge Railroad depot. Built in 1898, the property features period-correct Victorian decor throughout public spaces including the lobby, sitting area, and reading room. Amenities include complimentary continental breakfast, free downtown parking, on-site event space, and second and third-floor patio decks overlooking the train tracks. The hotel has maintained Four Diamond status since 1976.

Additional perks of the hotel

Complimentary downtown parking for guests

Second and third-floor patio decks with train viewing

On-site event and wedding planning services

Business center with computer access

Bellmen services

Free WiFi throughout property

Dry cleaning and laundry services

Library access

Accommodation Options

The hotel offers 39 individually decorated rooms with Victorian-era furnishings and antiques. The Presidential King Suite provides views of Main Street, the Durango & Silverton Railroad, and surrounding mountains, featuring a king bed, seating area, wet bar, and mini kitchenette. Palace Suite includes a separate living room with couch and TV. Palace Double Suite offers two queen beds with sitting area. All rooms include premium bedding, air conditioning, free WiFi, in-room safes, and flat-screen TVs with cable channels.

Other conveniences

Premium bedding and air conditioning in all rooms

In-room safes and free WiFi

Flat-screen TVs with cable channels

Complimentary bathrobes and coffee/tea facilities

Marble tiled bathrooms in select rooms

Hardwood floors in renovated suites

Jacuzzi tubs in select suites

Walk-in showers with pedestal sinks

Study areas in king and queen rooms

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard King Room

Max:

2 persons

155 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Queen Room

Max:

2 persons

175 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Suite

Max:

2 persons

220 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Transportation Tips

Transportation Options

City Centre

Durango2000 ft

Airports

Durango-La Plata County (DRO) 14.9 mi

Cortez Municipal (CEZ) 50.7 mi

Train

Durango and Silverton Narrow Gauge Railroad and Museum700 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Parking

USD 15 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access

Services

Housekeeping
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

567 Main Avenue, Durango, Colorado, United States, 00

Map view

567 Main Avenue, Durango, Colorado, United States, 00

City landmarks

Landmark

San Juan National Forest

1.6 mi

Museum

Durango Fish Hatchery and Wildlife Museum

4700 ft

Museum

The Powerhouse

1.0 mi

Landmark

Durango Craft Spirits

2200 ft

Landmark

Schneider Park

2900 ft

Landmark

Durango Off Leash Area

2.0 mi

Landmark

Whitewater Park

2500 ft

Landmark

Great Old Broads-Wilderness

2500 ft

Landmark

Buckley Park

2800 ft

Landmark

Animas River

1.3 mi

Landmark

Discovery Museum At-Powerhouse

3400 ft

Church

Saint Columba Catholic Church

1.3 mi

Park

Santa Rita Park

1.0 mi

Park

Rotary Park

4500 ft

Landmark

Fort Lewis Center of Southwest Studies

4400 ft

Museum

Durango Wildlife Museum

4500 ft

Landmark

Wildlife Division

5200 ft

Garden

Durango Botanic Gardens

1.3 mi

Nearby

Museum

Durango and Silverton Narrow Gauge Railroad and Museum

700 ft

850 1/2 Main Ave Suite 2

Historic Downtown Durango

1200 ft

Gallery

Toh-Atin Gallery

1300 ft

Gallery

Karyn Gabaldon Fine Arts

600 ft

Gallery

Scenic Aperture Gallery

700 ft

Gallery

Earthen Vessel Gallery

1500 ft

Gallery

Studio &

2000 ft

Lake Nighthorse

1800 ft

Gallery

Durango Arts Center

1400 ft

Castle Rock

1800 ft

708 Main Ave

Scenic Aperture

700 ft

736 Main Ave #100

Conundrum Escape Rooms

1000 ft

Restaurants

Jean Pierre Bakery and Restaurant

300 ft

601 Main Ave

Rocky Mountain Chocolate Factory

300 ft

561 Main Ave

Starbucks

300 ft

311 W College Dr

Lone Spur Cafe

300 ft

619 Main Avenue

Balcony Bar and Grill

300 ft

600 Main Ave Suite 201

Diamond Belle Saloon

600 ft

699 Main Avenue

Mi Ranchito

200 ft

117 W College Dr

Cuckoo's Chicken House and Waterin' Hole

500 ft

128 E College Dr

The Roost

500 ft

128 E College Dr

Mamma Silvia's Italian Kitchen

500 ft

150 E College Dr

Guest Reviews & Ratings

What Guests Are Saying?

4.5/5 based on 546 reviews

#10 of 33 hotels in Durango based on Tripadvisor

Anna

United States, May 2024

6.6/10

My stay at the hotel was a mix of comfort and challenges. The rooms were cozy and well-appointed, but not having a window was a downside. Despite this, Josh made efforts to accommodate us. However, the lack of surfaces and hooks for organizing belongings due to the wallpaper was inconvenient. The service was a bit frustrating due to a snowstorm delay and unhelpful interactions, but some staff members were friendly. The location was convenient for exploring the historic downtown and train station, although the distance from the Denver airport was a drawback. The dining options were limited and not to my taste, mainly sugary items. Despite these drawbacks, the hotel had its charms.

Rooms

8.0

The rooms were comfortable and very well appointed, although lacking a window. Josh tried his best to find us another room.

Service

6.0

The service was a mix of frustration due to delays and unhelpful interactions, but some staff members were friendly.

Location

7.0

The hotel's location was convenient, next to the historic narrow gorge railway station, allowing easy exploration on foot, but the distance from Denver airport was quite far.

Dining

5.0

The dining options were limited and too sugary for my liking, mainly sweet packaged items.

Facilities

7.0

The facilities were satisfactory, though not outstanding.

Kimberly

United States, January 2024

6.6/10

I had a mixed experience at the hotel. The rooms were comfortable and quiet, but the light from the transom disturbed my sleep. The breakfast included was not up to the standard of what we had booked.

Rooms

7.0

The room I stayed in was comfortable and quiet, but the light coming in from the transom window made it hard for me to sleep well.

Service

6.0

The staff at the hotel were helpful and friendly, which I appreciated. However, some of them seemed not very knowledgeable, and the service could have been improved with more attention to detail.

Location

8.0

The location of the hotel was outstanding, especially for visiting the Durango-Silverton railroad and exploring downtown easily with adequate parking available. However, I found it a bit far from the activities in the historic downtown area.

Dining

5.0

The dining experience was meagre, and it seemed like the staff were not attentive to refilling the food options. However, I did enjoy the home-made bread offered.

Facilities

7.0

The hotel's facilities were sparse, and I found the service slow to replenish. However, the rooms were beautifully appointed with proper china, and I appreciated the quiet atmosphere in the various parlors.

Quiet ambiance

Inattentive dining service

Kenneth

United Kingdom, October 2023

7.2/10

The hotel is conveniently located next to the train station, making it a great spot for exploring the area. The rooms were clean, but the lack of windows in some may be a downside. The staff was friendly, except for one receptionist. The dining experience was average, and the facilities met expectations.

Rooms

8.0

The rooms were clean and labeled as 'standard'.

Service

7.0

The staff was friendly and helpful, but one receptionist was unwelcoming.

Location

8.0

The hotel's proximity to the train station is convenient for travelers.

Dining

6.0

The dining options were average, with room for improvement.

Facilities

7.0

The hotel facilities were satisfactory.

Eric

United Kingdom, June 2023

7.2/10

The hotel is centrally located in downtown Durango, making it convenient to explore the area on foot. The rooms are comfortable and clean, but may get a bit hot and stuffy at times. Service can be friendly but lacks prompt acknowledgment of guests. Dining options are limited and may not suit all tastes, with mostly sweet items. Value for money is fair overall.

Rooms

8.0

The rooms were comfortable and quiet but tended to be a bit hot and stuffy at times. Organizing belongings could be challenging due to limited surfaces and no hooks.

Service

7.0

The service was helpful and friendly, although there were delays in acknowledging guests promptly. Dry cleaning and housekeeping services were available.

Location

9.0

The hotel is right in downtown Durango, perfect for exploring the area on foot. It is very convenient for guests planning to visit the Durango/Silverton Railway or enjoy the nearby bike rides.

Dining

5.0

The dining options were limited and may not cater to all tastes, mostly sweet items like packaged muffins and flavored yogurts.

Facilities

The hotel offers essential facilities, and the cleanliness is maintained adequately. However, improvements in dining variety could enhance guest experience.

Stephanie

United States, April 2023

7.0/10

I had a pleasant stay at the hotel, enjoying the quiet of the room despite the lack of windows. The staff was mostly friendly, with one exception. The location was perfect for exploring downtown Durango, and the amenities were satisfactory, although the rooms were uncomfortably warm.

Rooms

7.0

The room was well appointed with Victorian furniture, TV, coffee, full bath, and amenities. The lack of windows didn't bother me as I appreciated the quiet atmosphere. However, it was unduly warm throughout my stay even with the heating off and the fan running. Remember to prop the door open as there is no way back in without going to the lobby outside.

Service

8.0

The service was overall great, except for one receptionist who seemed unwelcoming. The rest of the staff were friendly and helpful, offering to assist with the remote control and carrying our bags to the room. The courtesy coffee and hot chocolate chip cookies were a nice touch.

Location

9.0

The hotel's location was perfect, just a short distance from the river path, shopping areas, and the train station, making it convenient to explore Durango. Being close to the Durango-Silverton Narrow Gauge Train station was a definite highlight, allowing for easy access to the scenic train ride into the mountains.

Dining

5.0

The dining experience was simple and somewhat lacking, with sparse offerings that didn't meet the standard of a B&B. Despite being good for a motel, it fell short of expectations. Italian products were available but the overall quality was patchy.

Facilities

6.0

The facilities were basic, with a modest dining setup.